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GroundProbe extends business in the Americas with launch of monitoring centre

Published by , Assistant Editor
Global Mining Review,

GroundProbe today launched a dedicated monitoring centre in Santiago (Chile) to provide 24/7 real time radar and laser monitoring services for tailings dams and mines throughout North and South America.

Monitoring live slope stability data and reacting to alarms to ensure the maximum safety of people and communities, the high-tech centres connect remote sites with industry experts in three languages. Crewed by 45 specialised geotechnical engineers, the centres provide 24/7 expertise to over 30 customers globally.


GroundProbe is widely accepted as the global leader in real time technologies used to detect instabilities and predict when mine and dam collapses will occur. 


From a launch event in Santiago, GroundProbe CEO Brian Gillespie said the new centre marked an important step for GroundProbe’s future growth, especially for South and North America.  


“We’ve witnessed a boom in Brazil for continuous, real time monitoring of tailings dams, with a huge increase in demand for our remote, 24/7 geotechnical expertise,” Gillespie said. 


“We saw it as an absolute necessity to bolster our offering and extend our support services from Asia Pacific to the Americas.


“Placing the centre in Santiago and ensuring its tri-lingual capabilities allows us to do just that.”


For many years now, GroundProbe have been providing 24/7 assistance to our customers from our Asia-Pacific monitoring centre. The addition of a second location, operating in Spanish, Portuguese and English sees GroundProbe remain at the forefront of our industry. 


“Our Santiago remote monitoring centre is operational from day one, with our teams already monitoring many tailings dams, a massive hydro-electric dam and even a landslide on a national highway in Colombia,” said David Noon, COO of GroundProbe.


“Not only is it essential to our customers that our team are native Spanish and Portuguese speakers, but having a centre in Latin America shows our level of commitment to the region and to creating jobs in the local communities we serve,” he said.


To mark the launch, GroundProbe and Orica hosted a celebratory event with key customers, industry representatives and stakeholders. 


GroundProbe’s monitoring centres are home to our Geotechnical Support Services (GSS) team and dedicated team of geotechnical support engineers.


The second monitoring centre in Santiago will provide the same leading services to its customers, including: GSS-Remote, the company's 24 hour remote monitoring solution; GSS-Training, our specialised SSR and laser training service; and GSS-Reporting, our customised analysis and reporting service. All services are provided by highly experienced, fully-qualified Geotechnical Engineers.

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